Spotify web player lets you listen to your favorite songs without installing the app. There are many reasons why your Spotify web player might not work, but most of the time the problem is with your browser.
Your web browser may have an ad blocker turned on that prevents Spotify from playing your music. Problems can sometimes be caused by browser cache files. Alternatively, your browser may have installed the wrong player. If your Spotify web player is not working, check the following items:
Choose the right player on Spotify
Spotify lets you manually choose which devices you want your music to play on. Configure Spotify to play music using your web browser. If not, change the device and the web player will work.
- Launch Spotify web player in your browser.
- Select Connect to device in the lower right corner of the interface.
- Select your browser from the list of playback devices.
- Play music on Spotify browser, solve web player not working issue.
Disable ad blockers in your web browser
If your web browser has an ad-blocking extension installed, Spotify web player will not be able to download music. Ad blockers are often the cause of many online media playback problems.
Fortunately, you can fix the problem by disabling your browser’s ad blocker. I suggest temporarily disabling extensions first to see if this is the cause. If this solves your problem, you can remove your ad blocker or disable it in Spotify.
How to disable extensions in Chrome. The steps are similar for other web browsers.
- Right-click on the Ad Blocker extension in the top-right corner of Chrome and select Manage Extensions.
- Turn off the switch to disable ad blocking plugins.
- Close and reopen Chrome and you will see Spotify Web Player working.
Use incognito mode on your web browser
If you can’t use the Spotify web player, one option worth trying is using the incognito window. When you open a website in this window, your browser separates your browsing history and other data from your current session.
This can fix the issue of browser data interfering with Spotify Web Player. While you don’t want to use Incognito mode every time you listen to music, this method will at least help you determine if your browser is causing the problem.
Open a secret window in Chrome
- Select the three dots in the uppermost right corner of the chrome.
- Select New Secret Window from the menu.
- Open Spotify web player in a secret window.
Start a Private Window in Firefox
- Select the menu in the top right corner of Firefox.
- Select New Private Window from the menu.
- Launch Spotify for the web.
Open an InPrivate window in Edge
- Select three points in the upper right corner of the edge.
- Select New InPrivate Window from the menu.
- Open Spotify Web Player.
Clear web browser cache
Your browser caches web pages and images to speed up your browsing session. In some cases, this cached data can interfere with your online music player and cause it to stop working.
Clearing browser cache can fix Spotify issues. Most browsers make it easy to delete cache files.
Clearing your cache will prevent you from losing saved passwords, cookies or other site data.
Clear Chrome’s cache
- Open Chrome, type the following into the address bar and press Enter:
chrome://settings/clearbrowserdata
- Select Always from the Time Interval drop-down menu, Enable Cached Images and Files, Uncheck other options, and select Clear Data at the bottom.
Clear the Firefox cache
- Select the hamburger menu in the top right corner of Firefox and select History > Clear Recent History.
- From the empty drop-down menu, select all options except “Cache” and select “OK” at the bottom.
Clear the cache on the edge
- Open Edge, type the following in the address bar and press Enter:
edge://settings/clearBrowserData
- Select Always from the Time range drop-down menu, select Cached photos and files, select All other options, and at the bottom select Space.
Enable protected content in your browser
If your Spotify web player is not working and you are prompted to enable playback of protected content, you must enable an option in your browser settings to resolve this issue.
This issue may only occur in Google Chrome. Here’s how to enable protected content in this browser.
- Type the following into Chrome’s address bar and press Enter:
chrome://settings/content
- Select Additional Content Settings > Secure Content ID.
- Enable the site to publish secure content and play secure content on both sites using your credentials.
Flush the DNS cache
Spotify and other websites you open in your browser use your DNS settings to resolve domain names. If your DNS cache is problematic or corrupted, then you need to clear the problematic cache to fix your website’s problems.
Fortunately, you can clear your DNS cache without deleting your browser or other files on your computer. Here’s how to do this on a Windows PC.
- Open the Start menu, search for Command Prompt and select Command Prompt from the search results.
- At the command prompt, type the following and press Enter: ipconfig /flushdns
- Close the command prompt window.
Use a different browser
If your Spotify player is still not working, your browser may be to blame. In this case, try using the web player in a different browser.
For example, if you want to access the Spotify web player with Chrome, switch to Firefox and see if the player works. If the web player doesn’t work after changing the browser, the browser is the main culprit, so a reinstall or reinstall of the browser is necessary.
Use another Spotify client
Spotify offers many customers to listen to music. If Spotify’s web player isn’t working, use the company’s desktop app to access your music.
If you have a smartphone or tablet, you can use the Spotify mobile app. This will give you access to the same music library as the web player.
Solve Spotify Online Player problems on computer
Problems with Spotify Web Player are browser related. Deleting offensive cache files, adjusting special settings, and removing offensive add-ons should make the web player work properly. We hope the above guide will help you solve all your Spotify web player related issues.